Ms Lex offers 110% store credit or refund.
If you choose store credit once we have received your return, you will be given a store credit for the value of your original order.
Full priced items: store credit or refund
Final sale items: A 110% store credit will be issued.
All returns must be in their original condition, with tags attached including hygiene seal. We will not accept worn returns.
Customers are liable for return shipping costs.
All returns must be returned within 21 days of purchase.
If my order arrives damaged or faulty?
For faulty items please email Info@mslex.com.au so that our customer care team can arrange for the faulty items to be repaired or replaced as soon as possible. This must be done within 24 hours of receiving the garment. You will need to return the item in an otherwise original condition. You will be compensated for postage on all faulty returns.